Who We Are

Thisness is a project created and operated by Rob Hotchkiss, an independent designer and creative practitioner trading as Hot Creative.

This website provides information about the Thisness approach, toolkit, and related resources.

Data Controller

The data controller responsible for this website is:

Rob Hotchkiss
Trading as Hot Creative

Thisness is a project created and operated by Rob Hotchkiss and provides information about the Thisness approach, toolkit, and related resources.

By using this website, you agree to the collection and use of information in accordance with this policy.

Contact

Rob Hotchkiss
rob@hot-creative.co.uk

What Information We Collect

When you contact Thisness through the website, email, or enquiry forms, we may collect:

• Name

• Email address

• Phone number

• Any information you include in your message

This information is provided voluntarily when you choose to contact us.

How We Use Your Information

Your information may be used to:

• Respond to enquiries

• Provide information about the Thisness toolkit or related resources

• Communicate regarding purchases, licences, or enquiries

• Improve the website and its performance

Thisness does not sell or rent personal information to third parties.

Lawful Basis for Processing

Under UK data protection law (UK GDPR), personal information is processed on the following legal bases:

Consent – when you voluntarily provide information by contacting Thisness.

Legitimate interests – to operate and improve the website, respond to enquiries, and provide information about the Thisness toolkit and related resources.

Legal obligations – where information must be retained for accounting, tax, or regulatory purposes.

Website Platform

This website is hosted on Squarespace, which provides the platform used to operate the site.

Squarespace may automatically collect certain technical information, including:

• IP address

• Browser type

• Pages visited

• Referring websites

This information is used for website analytics, performance monitoring, and security.

You can read Squarespace’s privacy policy here:
https://www.squarespace.com/privacy

Cookies

This website may use cookies to:

• Ensure the website functions correctly

• Analyse website usage

• Improve visitor experience

Cookies are small text files stored on your device when you visit a website.

You can control or disable cookies through your browser settings.

Analytics

This website may use analytics tools to understand how visitors use the site.

Analytics tools collect anonymous data such as:

• pages viewed

• time spent on the site

• general geographic location

This information helps improve the website and its content.

Purchases and Payments

If you purchase the Thisness Toolkit or related digital resources, the transaction is processed through Gumroad, a third-party ecommerce platform.

When making a purchase, Gumroad may collect personal and payment information such as:

• Name

• Email address

• Payment details

• Billing location

Thisness does not receive or store payment information directly.

Gumroad processes payments securely and provides access to purchased products or downloads.

You can read Gumroad’s privacy policy here:
https://gumroad.com/privacy

Data Retention

Personal information submitted through contact forms or email will only be retained for as long as necessary to respond to enquiries or provide services.

Information may be retained longer where required for legal, accounting, or tax purposes.

Data Security

Reasonable measures are taken to protect personal information from loss, misuse, or unauthorised access.

However, no method of internet transmission is completely secure.

Third-Party Services

This website may use third-party services to support its operation, including website hosting, analytics, and digital product delivery.

These services may process certain technical or personal data as part of providing their functionality.

Examples include:

Squarespace (website hosting)
Gumroad (digital product sales and delivery)

Each service operates under its own privacy policy and data protection practices. Thisness does not control how these third parties use or store data once it has been provided to them.

Visitors are encouraged to review the privacy policies of these services where relevant.

External Links

This website may contain links to external websites.

Thisness is not responsible for the privacy practices or content of those websites. Visitors should review the privacy policies of those sites separately.

Your Rights

Under UK data protection law (UK GDPR), you have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your data where appropriate

To exercise these rights, please contact: rob@hot-creative.co.uk

This policy may be updated periodically to reflect changes to the website or legal requirements.